This privacy notice explains how Print Haven processes personal data in connection with its photo and art printing services, website use, enquiries, consultations, file review, production, and collection arrangements.
Use the contact details below for privacy questions, requests, or concerns about this notice.
We may collect contact details, order and consultation information, uploaded image files, file specifications, print preferences, payment-related records, and basic technical data such as device and browser information. Where you submit artwork or photographs, we also process the content of those files to assess resolution, crop, size, and production suitability.
We receive data from you when you contact us, upload files, request a quote, book a consultation, approve a test print, or place an order. We also obtain limited technical data automatically through the website and may generate internal notes from file checks, production handling, and collection arrangements.
Essential cookies support core site functions such as page navigation and form submission. Functional cookies may remember basic choices, and analytics cookies may help us understand how the site is used so we can maintain and improve it. We do not rely on cookies to make decisions about customers without human involvement.
You can manage cookies through your browser controls and, where available, any site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or remembered settings, but it should not prevent you from viewing the site.
We use personal data to respond to enquiries, review uploaded files, provide size and paper guidance, prepare quotes, manage test print review and final approval, produce printed items, arrange packaging and collection, process payments, keep business records, maintain the website, and handle legal or compliance matters. We also use limited technical data to secure the site, diagnose faults, and understand general usage patterns.
We may share data with payment processors, website and IT support providers, delivery or collection partners, and professional advisers where needed to operate the business and fulfil orders. Any such sharing is limited to what is necessary for the relevant service and is subject to appropriate confidentiality and security expectations.
We may share personal data with public authorities, law enforcement, or other parties when we are required to do so by law or when disclosure is necessary to protect our legal rights, prevent fraud, or respond to a lawful request.
Subject to applicable law, you may ask for access to your personal data, correction of inaccurate information, deletion in some cases, restriction of certain processing, or objection where we rely on legitimate interests. You may also ask for a copy of information you have provided in a portable format where this right applies.
To exercise a privacy right, send a clear request using the contact details in this notice and describe the information or issue concerned. We may ask for additional details to verify the request and to ensure we respond to the correct person.
Order records, correspondence, and production notes are retained for a practical period to manage the customer relationship, handle follow-up queries, and meet accounting or legal obligations. Uploaded files are normally kept only for the time needed to complete the order and resolve any production issue, unless a longer period is needed for recordkeeping or at your request.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication.
